12Ga. Customs - Award winning custom trucks and parts

COVID-19 Update

To our Twelve Ga. Customers,

The crisis caused by the pandemic has taken on unprecedented proportions. With containment measures, the closure of many public places, and social distancing, our lives have been significantly affected. We are closely following the Ministry of Health and World Health Organization guidelines and recommendations on the steps we should take to help prevent the spread of this virus. We conduct regular and frequent disinfecting of high contact areas in our office during the day and supply hand sanitizer and/or disinfectant for regular use by our customers and employees.

Our office and shop are currently open from 7 AM to 5 PM but visitor’s access is limited at this time. Please call us or email us.

Phone Scam Warning

We will never call you with an automated message, nor ask you to enter any numbers on your phone. (press 1 or press card number etc)

One of our staff will call individual customers/companies to confirm the order and shipping & billing address. and we will ask for payment when everything is ready to ship & confirmed by the customer.

Twelve Ga. Customs will never

-demand immediate payment by Interac or e-transfer, bitcoin, prepaid credit cards.

-ask payment information via email

-use an Automated message/automated answering machine.

-ask for your personal information, identification number, or SIN number/Social security number.

How to protect yourself from identity theft

Never provide personal information through the Internet or by email. Any company should not ask you to provide personal information by email.
Be suspicious if you are ever asked to pay for what you have no knowledge of.
Keep your access codes, user ID, passwords, and PINs secret.
Caller ID is a useful function. However, the information displayed can be altered by criminals. Never use only the displayed information to confirm the identity of the caller

Report a scam

https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm

FAQs about orders

Can I place an order?

>Yes, Please call us at 519-766-0943. We are open Monday to Friday 7-5.

How can I get my order?

>We can ship your packages and skids as usual, and you can also pick up your order outside of our shipping bay. Please note that our shop and office access is limited at this moment.